EaveWise
Privacy policy
This Privacy Policy explains what EaveWise collects, how we use it, and how you can control your information. We focus on helping you get matched with licensed local gutter pros—free for you.
1) Who we are
EaveWise is a FREE service that helps homeowners understand gutter work and get matched with licensed, insured local gutter professionals.
We are not a gutter company. We do not clean gutters or install or repair gutters ourselves. We connect you with qualified pros for services such as gutter cleaning, gutter-guard (leaf-guard) installation, downspout repair or rerouting, seamless gutter installation, and gutter repair or re-hanging.
2) What information we collect
When you use our website or fill out our matching form, we collect information you share with us.
Contact details (only what you provide in the form): name, phone number, ZIP code, and an optional email address.
Project details (only what you provide in the form): what’s going on (for example, cleaning, guards, downspouts, repair), and other short story details you choose to include.
We do NOT ask for, and we do NOT collect: financial account numbers, Social Security numbers (SSNs), or immigration status. If any such information is mistakenly entered, please contact us using the details in the “Contact us” section below so we can help review it.
3) How we use your information
We use your information to connect you with licensed local gutter pros who may be able to help with your request. This includes sending your form details to the pros we match you with so they can review your project and contact you.
We may also use information to:
• operate and improve the site (for example, basic troubleshooting)
• communicate with you about your request (including by phone, text, or email where you’ve provided consent)
• maintain security and prevent abuse
4) Phone, text, and email consent (TCPA-style)
By submitting the matching form, you may be providing express consent to be contacted about your request by the gutter pros we match you with.
If you provide a phone number (including a mobile number), you may receive calls and/or text messages about your request. If you provide an email address, you may receive email communications related to your request.
Consent is not required to use EaveWise. However, if you want to be contacted about your request, you may need to provide the contact method you prefer.
5) Who we share your information with
We share your matching form information with the licensed, insured gutter pros we connect you with.
These pros use your details to review your request and decide whether they can help, and to contact you about scheduling or questions. We share only the information needed for the match.
We do not sell your personal information. If we use service providers (for example, hosting or analytics), they may process information as needed to run the service.
6) Cookies and analytics (in general terms)
Like many websites, EaveWise may use cookies and similar technologies to operate the site and understand how people use it.
Cookies can help remember preferences, keep the site secure, and show basic performance metrics (like how pages are viewed). We may also use analytics tools to improve content and the user experience.
You can usually control cookies through your browser settings.
7) Data retention
We keep your information only as long as needed to support your request, match you with pros, and operate the service.
Retention time can vary depending on factors like whether you requested follow-up, how you used the site, and legal or operational needs (for example, recordkeeping to handle concerns or requests).
After this, we will delete or de-identify your information when it is no longer needed.
8) Your choices: opt out, deletion, and updates
You can request that we stop contacting you or ask us to delete your information.
To opt out or request deletion, use the contact options on our site in the Contact us page. Please include enough information so we can identify your request (for example, your phone number or email used with the form).
If you ask to delete your information, we will generally honor the request unless we must keep certain information for legitimate business, security, or legal reasons.
9) Data security
We use reasonable safeguards designed to protect the information you share. No method of transmission or storage is 100% secure, so we encourage you to avoid sharing sensitive information through forms unless it’s specifically requested.
10) Contact us
If you have questions about this Privacy Policy or your choices, please contact us through the Contact us page.
11) Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page.
We collect your contact and project details to match you with licensed local gutter pros, may contact you by phone/text/email with consent, share your details only with the matched pros, and you can request opt-out or deletion anytime.
Common questions
Do you collect my credit card or bank account information?
No. We do not request or collect financial account numbers or payment card information through the matching form.
Do you collect my immigration status?
No. We do not ask for or collect immigration status.
Will you sell my information?
No. We do not sell your personal information.
Who will contact me after I submit the form?
Licensed, insured gutter pros we match you with may contact you to discuss your request. Depending on what you provided, you may be contacted by phone, text, and/or email.
How can I ask for deletion or stop contact?
Use the [Contact us](/contact/) page to request opt-out or deletion. Include the phone number or email you used so we can find your records.
Gutters overflowing or pulling away from the house?
Get matched, free, with a licensed local gutter pro near you. You compare quotes and choose who to hire — and you confirm the price and scope in writing before any work starts.